Aveta Care on Wheels initiative offers after-sales support to customers nationwide

Aveta Care on Wheels 01

FOLLOWING the launch of the Aveta Service Corner (ASC) earlier this month, Aveta Malaysia continues its customer care initiative with the introduction of its latest program called ‘Aveta Care on Wheels’.

The launch of this initiative is part of the manufacturer’s efforts to expand its sales and after-sales service network to meet customer needs.

ACW is a mobile service team consisting of one pickup truck and three motorcycles. The team’s mission is to reach customers nationwide to address any issues that cannot be solved by local dealers.

The team consists of service professionals from Aveta Malaysia who have been specially trained to troubleshoot and resolve any issues that may arise.

“At Aveta, we are deeply passionate about meeting our customers’ needs. We understand that attractive products alone are not enough. A brand can only succeed when it has a comprehensive customer care program that wins the hearts and confidence of its customers,” said Steven Lim, group managing director.

ACW covers the entire Peninsular Malaysia with plans to expand the initiative in East Malaysia. It is already operational and is available from Monday through Saturday from 10:00 AM to 5:30 PM. Appointments can be made by calling the Aveta Customer Careline at +60129565409.

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