Tag Archives: Touch ‘n Go

NEWS

Touch ‘n Go conducts Titan Flow field test, promises smoother toll experience

Touch ‘n Go recently conducted a field test of its Titan Flow technology with members of the media at the Ampang–Kuala Lumpur Elevated Highway (AKLEH).

The test was carried out at the Enhanced RFID Lane, marked with a gold star symbol at the Dato Keramat Toll Plaza.

The demonstration aimed to showcase how a combination of locally developed technologies can deliver a smoother, safer and more reliable toll experience.

Integration of Multiple Technologies

Titan Flow integrates radio‑frequency identification (RFID) as its primary detection system supported by several other technologies:

  • Automatic Number Plate Recognition (ANPR)
  • Artificial Intelligence (AI)
  • Machine Learning (ML)
  • LiDAR

This layered design enables the system to achieve detection accuracy rates of up to 99.8%.

Despite advancements in supporting technologies, RFID remains the core of Titan Flow due to its stability and resilience against environmental factors such as lighting and weather.

Beyond improving user convenience, the system is engineered to enhance traffic flow at toll plazas. The combination of smart technologies allows each transaction to be processed more accurately without disrupting intuitive driving behaviour.

A Step Towards MLFF Implementation

As an early step towards the Multi‑Lane Free Flow (MLFF) tolling system, the Enhanced RFID Lane now utilises Titan Flow’s core technologies.

Titan Flow is built on a proven ecosystem comprising over 4.7 million registered RFID users, 27 million TNG eWallet users, and billions of transactions processed annually.

With this strong foundation, Touch ‘n Go aims to accelerate the development of smart mobility infrastructure and introduce next‑generation tolling solutions that are faster and more seamless.

SOS Balance Further Improves Traffic Flow

To ensure uninterrupted mobility, the SOS Balance feature in the TNG eWallet app allows users to continue their journey even when their balance is insufficient.

This feature has supported around 36 million trips, reducing the risk of vehicles being stranded and helping to smoothen overall traffic flow.

Technology Developed by Malaysians

Touch ‘n Go CEO Praba Sangarajoo emphasised that Titan Flow was developed by Malaysians to meet the needs of local users.

“What makes Titan Flow truly meaningful is that it stems from nearly three decades of understanding how Malaysians move.

“Our focus is on delivering a seamless, reliable and secure experience while maintaining the accuracy and accountability required by highway operators.”

Collaboration with GWM Malaysia

The field test was supported by GWM Malaysia, which provided vehicles for media use throughout the drive‑through session.

Cui Anqui, Managing Director of Corporate Affairs at GWM Malaysia, said:

“At GWM, we see the future of mobility as something that goes beyond the vehicle itself—it encompasses the entire user experience.

“Our collaboration with Touch ‘n Go in the Titan Flow field test reflects our shared commitment to making everyday mobility for Malaysians smarter, more connected and smoother.”

 

NEWS

Touch ‘n Go launches e-Mas, cash rebates campaign for every RFID purchase

Touch ‘n Go (TnG) has launched two new campaigns aimed at enhancing the experience of Malaysians using digital wallets.

The e-Mas RFID campaign, which is valid from October 1, 2024, to January 31, 2025, offers TnG eWallet users the opportunity to receive e-Mas, a digital gold that will be credited directly to their accounts.

To qualify, users only need to purchase an RFID tag during the mentioned period, where 100 lucky winners will be selected each month to receive a cash rebate of e-Gold worth RM100.

Meanwhile, the RFID Cashback Rebate campaign offers a RM5 rebate for every purchase of an RFID tag at authorized installation or service centers nationwide, from November 1, 2024, to January 31, 2025.

This rebate will reduce the price of the RFID tag from RM35 to RM30 and is limited to the first 27,500 eligible customers who make payments using the TnG eWallet.

Through this latest campaign, TnG aims to encourage Malaysians to adopt a modern approach to diversifying their savings while integrating daily expenditure more seamlessly, and at the same time, enhancing the user experience through digital innovation.