BYD Sime Motors has enhanced its digital service booking facility through the OneGo Sime Motors app.
The app allows owners to schedule maintenance more easily without manual booking and confirmation procedures.
It displays appointment availability in real time, allowing customers to select their preferred date, time, service centre and service advisor before receiving instant confirmation.
To make a booking, owners simply select their registered vehicle, enter its mileage and add any notes for the technical team if required. Appointment details are then sent by email.
Manage service appointments in the app
- Adding appointments to Apple or Google Calendar with a single tap.
- Viewing and rescheduling upcoming appointments.
- Checking the date of the last service.
Sime Motors Southeast Asia managing director Jeffrey Gan said the digital initiative forms part of efforts to strengthen aftersales support as BYD’s customer base grows.
RM50 service discount until 31 December
BYD owners who book through OneGo can enjoy an RM50 service discount during the campaign, which runs until 31 December 2026.
BYD’s Malaysian network currently comprises 33 aftersales facilities, 16 body and paint centres, and 45 sales and marketing outlets.