Govt to commence trial of QR code immigration clearance at KLIA

A trial of a QR code system specifically for Malaysian citizens will commence this month, aimed at streamlining the immigration clearance process at 40 dedicated lanes in Terminal 1 and 2 of Kuala Lumpur International Airport (KLIA).

According to Home Minister Datuk Seri Saifuddin Nasution Ismail, the use of QR codes in the arrival and departure areas of T1 and T2 is a solution to the congestion issues frequently experienced at the country’s entry points particularly during peak times and festive seasons.

One of the advantages of using a QR code is reduced duration of immigration clearance, which will take between five to seven seconds compared to 15 to 25 seconds when using conventional automatic gates.

In addition, the QR code system can enhance security and service efficiency through the use of cutting-edge technology while also minimising leakages.

“Through this QR code system, travellers no longer need to take their passports out to clear immigration. However, they are still required to bring their passports with them on their travels,” he said.

Saifuddin noted that while immigration clearance will now be conducted using QR codes, manual counters and conventional automatic gate systems will remain available.

Last December, the Deputy Minister of Home Affairs, Datuk Seri Dr Shamsul Anuar Nasarah, was reported to have said that the government was considering a new QR code-based system to expedite the inspection process at immigration counters, particularly at KLIA, as part of efforts to reduce congestion.

This system will allow travellers to scan a QR code containing their personal information and travel details.